Privacy Policy
The short version
Vaultlane is a zero-knowledge password manager. Your vault items (passwords, notes, card numbers, etc.) are encrypted and decrypted only on your devices, using a key derived from your master password. We never have your master password and never have the keys needed to read your vault. A full copy of our database would give an attacker only your email address and unreadable ciphertext. See our security spec for the technical details.
What we collect (Vaultlane Cloud)
| Data | Why | Can we read it? |
|---|---|---|
| Email address | Login identifier, account recovery, service emails | Yes, plaintext |
| Password hint (optional) | "Forgot master password" first aid | Yes, plaintext (only ever emailed back to you) |
| Encrypted vault items (ciphertext) | Sync across your devices | No, encrypted client-side with a key we never receive |
| Device name, platform, last-seen time | Show "your devices" list, let you revoke a lost device | Yes, plaintext |
| KDF parameters & salts, wrapped vault key | Required for you to derive your encryption key | Yes, but useless without your master password |
| TOTP secret (if you enable login 2FA) | Verify 2FA codes at login | Yes, stored server-side; this is independent of your vault encryption |
| Server logs (IP address, timestamps, request paths) | Abuse prevention, rate limiting, debugging | Yes, retained briefly, not sold or shared |
We do not collect: vault item contents, your master password, analytics / tracking identifiers, or any data for advertising. Vaultlane has no ads and no third-party trackers.
What we never see
Because encryption and decryption happen entirely on your device:
- We cannot read your saved passwords, notes, card numbers, or any other vault item content.
- We cannot reset your master password for you (that's what the Recovery Kit, generated on your device, is for).
- A government request, subpoena, or data breach against us could only ever expose your email address and ciphertext we cannot decrypt.
Email delivery
If you register with a real email address, we send transactional email (verification codes, password hints, security notices) via our SMTP provider. We don't use email for marketing unless you explicitly opt in.
Data retention & deletion
- You can delete your account at any time from Settings. This immediately and permanently deletes your account record, all vault items, devices, and sessions from our database.
- Server logs are retained for a limited period for security purposes and then rotated out.
Children
Vaultlane is not directed at children under 13 (or the relevant age of digital consent in your jurisdiction), and we do not knowingly collect data from them.
Changes to this policy
We'll update the "last updated" date above and, for material changes, notify account holders by email before the change takes effect.
Contact
Questions about this policy: support@vaultlane.app
Security vulnerability reports: support@vaultlane.app (see our security spec for our disclosure policy)
This document describes Vaultlane's intended privacy practices ahead of public launch and has not yet been reviewed by a lawyer. It will be revised before Vaultlane Cloud accepts real user data.